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Monthly Archives: June 2018

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Vigorous writing is concise.

Posted on by kevin

I’ve been writing more. I’m writing a short book with my partners at People & Company, and I’m writing here regularly to reflect on what I’m learning. This quote on “omitting needless words” from “The Elements of Style” struck me …

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Trying Stuff That Shouldn’t Work

Posted on by kevin

This quote is by Alan Yang (producer and writer on Parks and Recreation, Master of None) during the “Fried Rice” episode of Ugly Delicious. He says: I think there’s a point in time you start losing your edge. You learn too …

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Efficiency = Preparation

Posted on by kevin

I put some time into making my company‘s processes more efficient—creating templates and auditing our project tasks. I’ve been itching to do it. Until recently, I thought of optimizing our work as a pursuit to just get stuff done faster. …

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Common (and Less Common) Process Map Symbols

Posted on by kevin

Here are a few, handy symbols for mapping out any process. They were recapped in this lecture on process improvement and Lean Thinking.   And here are some less common ones that I use occasionally. 

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How Friends Have Conversations

Posted on by kevin

I drew this for Bailey’s essay “Why Community?” She writes: The functional unit of any community is dialogue. In our communities, we seek out our own identity through rich, repeat dialogue with others.

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Less of this.

Posted on by kevin

“People show up for the meetup but come back for the people.” — Scott Heiferman, Meetup

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Organizers Develop Leaders

Posted on by kevin

  Marshall Ganz discusses leadership and what it means to be an organizer. Ganz is a Senior Lecturer at the Harvard Kennedy School. He says: “Organizers think of themselves as people that develop the leadership of others.” And that: “Leadership [is] …

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ORID: Conversation Flow 101

Posted on by kevin

Some conversations flow. Others don’t. I think about this whenever prepping for research interviews. I’m trying to gauge if our sequence of questions “feels” right. Does the order seem natural? Do we avoid coming on too strong? Are we building …

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Right Support, Right Time

Posted on by kevin

I helped interview Ru Hill who runs Surf Simply, a surf coaching resort in Costa Rica. I’ve been thinking about that chat from a few weeks ago. One of the most impressive things he and his team have done is …

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Who and Why

Posted on by kevin

Lately, I appreciate getting clarity on the Who and Why before What, How, When, and Where. Whether I’m writing an essay or hosting a dinner, knowing Who and Why make other decisions easier. Who am I hoping to serve/reach/help? → audience! …

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