⚡️ By Kevin Huynh ⚡️
Category Archives: People Systems
Newer posts →Organizers Develop Leaders
June 14, 2018Marshall Ganz discusses leadership and what it means to be an organizer. Ganz is a Senior Lecturer at the Harvard Kennedy School. He says: “Organizers think of themselves as people that develop the leadership of others.” And that: “Leadership [is] …
Posted in Blog, People Systems | Tagged leadership, marshall ganz, organizers | Leave a commentORID: Conversation Flow 101
June 13, 2018Some conversations flow. Others don’t. I think about this whenever prepping for research interviews. I’m trying to gauge if our sequence of questions “feels” right. Does the order seem natural? Do we avoid coming on too strong? Are we building …
Posted in Blog, People Systems | Tagged conversation, focused conversation, ORID, the design gym | Leave a commentRight Support, Right Time
June 12, 2018I helped interview Ru Hill who runs Surf Simply, a surf coaching resort in Costa Rica. I’ve been thinking about that chat from a few weeks ago. One of the most impressive things he and his team have done is …
Posted in Blog, People Systems | Tagged process, support, timing | Leave a commentWho and Why
June 11, 2018Lately, I appreciate getting clarity on the Who and Why before What, How, When, and Where. Whether I’m writing an essay or hosting a dinner, knowing Who and Why make other decisions easier. Who am I hoping to serve/reach/help? → audience! …
Posted in Blog, People Systems | Tagged decision-making, who, why | Leave a commentValue vs Non-Value Added Activities
June 10, 2018I wrote a (short) autobiography when I was in 5th grade. My concluding sentence was: “It’s better to be busy than to be bored—to live a full life than an empty one.” I’m not sure if I agree with 10-year-old …
Posted in Blog, People Systems | Tagged lean thinking, process improvement, value | Leave a comment6S, How to Make Any Space People-Friendly and Efficient
June 9, 2018Lean is a “journey” not a “state.” — Earll Murman, Lean Advancement Initiative (LAI) My parents are professional process people. Dad leads manufacturing for hardware startups—currently for a smart baby-monitor. Mom runs infection control at hospitals—designing processes to reduce infection …
Posted in Blog, People Systems | Tagged lean thinking, MIT, process improvement | Leave a comment Newer posts →